Known issues

*Note: Please also see our help article regarding Conflicts with other extensions

  1. Problems with international file names on Windows
  2. Problems with international file names on Cpanel
  3. Buttons not styled correctly on document details page

1. Problems with international file names on Windows

DOCman does completely support international file names, but can not go beyond the support offered by the OS. Different OS'es handle this in different ways. For more info : http://evertpot.com/filesystem-encoding-and-php/

The problem with PHP/Windows is that Windows doesn't UTF-8 file names in combination with the PHP move_uploaded_file function. Please see following bug report : https://bugs.php.net/bug.php?id=47096

At present there is no solution for this issue. It's considered a limitation of Windows and the PHP API.

2. Problems with international file names on Cpanel

The FTP file manager in the Cpanel comes default without UTF-8 supportand most webhosts do not enable UTF-8 for it. This can give you problems when you are uploading files that include international characters.

Workaround : Pack yours files in a zip or gzip archive. Upload them, and then unpack the archive using the web based file manager included with Cpanel. The web interface is purely utf-8.

3. Buttons not styled correctly on document details page

If you are using a Rockettheme template and are experiencing issues with the 'edit', 'delete' buttons and the 'new', 'popular' etc tags not being rendered correctly you need to set the advanced ' build title spans' setting to 'No' in your Rockettheme template configuration.