Getting started with Joomlatools

On this page we help you get started using our extensions and support portal. Can't find the answer you were looking for? Don't hesitate to let us know through our support forums or by contacting us directly.

Getting access

Everything starts with accessing our Support Center. Your login name is your email address. A password was created for you when you subscribed. If you have forgotten your password please follow this link to reset it.

Getting support

We will always do our best to try and answer any questions you might have. You can ask questions, report problems, read tutorials and share ideas on our forums.

We do our best to help you with any questions and problems you have. To get a better idea how and what we support please read our  Support Policy.

Take a short tour in our support center with this video walkthrough:

Self service guide

Please see our self service guide before you create a support ticket, as this helps us quickly identify any problems you might have.

Frequently Asked Questions

Have any questions? We are happy to help you. The best way to get help is to search for answers in our  Documentation. We’re creating and maintaining resources that help you help yourself. 

If you cannot find the answer to your question in the documentation please create a ticket in our  Support Center and our team is most happy to assist you.

Downloading invoices

You can download your payment receipts from the "Account" page after logging into the Joomlatools Support.

Downloading extensions

You can download all available extensions and add-ons on the Downloads page.

Installing extensions

Important! Please follow our getting started guides for DOCman, FILEman, LOGman, or TEXTman

To install an extension in Joomla, upload it's package through the installation manager. You can always refer to the official Joomla documentation for a complete walktrough: Installing an extension.